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Caliber Point hiring Associate(AIG)-Fresher’s can apply

Caliber Point is hiring candidates belonging to any graduation and are having experience in handling technical trouble shooting Associate (AIG) positions. The job location is Chennai.

Qualifications:

Any Graduate with 0-2 years of relevant Technical Trouble shooting experience/Calling experience.

Mandatory Skill Sets:

Knowledge of Windows, MS Office.

Responsibilities:

  • Interact with the client representatives and provide solutions incorporating industry best practices.
  • Ensure all required SLA’s are being metProactively identify risks and suggest ways to mitigate them.
  • Provide data analysis to the existing data and bring in business intelligence to the data stored.
  • Should consistently improve first time resolutionShould consistently reduce referral / escalation to level 2.
  • Should have strong service orientationResponsible for tracking process related errors and issues.
  • Compliances:Adherence to company policies, rules and regulations and ensuring the TAT and SLA’s are met.

How to apply:

  • Go to the website by clicking on the link provided at the end of the post
  • Enter name, email id, phone number,
  • Upload resume
  • Enter captcha code
  • Click on “Submit”

Important Link:

Click here to apply online –>>> Link

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