Welcome to the website, in this post you will find more details about a job opportunity for Fresher’s at Fiables Pvt Ltd. It’s an IT service company operating in many countries. Currently the company is looking forward to recruit candidates for the position of “Customer Sales Associate”.
As a “CSA”, the candidate will be dealing with the customers directly and will be responsible for inbound sales and post sales enquiries through chat, email and via phone.
- Should ensure that the customer requests, and resolution of customer questions/complaints are handled appropriately, in a timely manner
- Pre-sale analysis of customer inquiries and suggesting appropriate action to improve the customer experience
- Should be responsible for end to end sales including cross team coordination and fulfillment and create positive customer relations
- Should be responsible for handling inbound sales and post sales queries through email, chat, phone and social media platforms
- Should be responsible for achieving sales targets through catalog selling to customers
- An ability to work in a 24/7 dynamic sales environment
- Excellent communication skills both oral & written and interpersonal skills
- Accuracy, attention to detail and excellent follow up
- Should be metrics driven
- Ability to handle multiple tasks under tight time frames
- Ability to accept ownership and responsibility in achieving targets
- Excellent closure and follow up skills.
Contact Person: Shanu
Contact Details: +91 9000789104